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VIP Services Representative

Warszawa, Mazowieckie, PolandHuuuge Casino Studio

Job description


Still haven't found your dream job? Join team Huuuge!!

Huuuge Games is a gaming company on a mission to build the world’s largest real-time casual gaming platform connecting millions of players so that they can have fun, socialize & play awesome games.

Join Team Huuuge and become a part of an exciting adventure bringing pure fun & truly social experience to millions of players across the universe.

In this role you will:

  • Manage close relationship with our players on a daily basis
  • Support our players, engage with them
  • Keep track and monitor our players' activity on a daily basis
  • Work with all aspects of the game and studio: fully understand the economy, product, monetization, features, machines, etc
  • Build and deliver ongoing content, promotions and activities – where the KPI is to bring players to their next level
  • Work collaboratively with cross-functional teams to drive players activity growth
  • Represent Huuuge to our VIPs at face-to-face events

Job requirements

Most wanted:

  • Fluent in English (at least C1) - must
  • Previous experience within an account management role or similar
  • Strong communication skills; ability to connect and reconnect players, build a relationship with a dedicated group of players
  • Customer-focused
  • Proactively initiate activities to generate value to our players and enlarge their engagement to our games
  • Target / KPI’s Driven
  • Positive attitude and being excited to learn more
  • Deep understanding/interest in games 

What's in it for you?